It's another busy day at Hennepin County's Child Protective Services.
"Receiving alleged maltreatment reports of regarding abused or neglected children," said child protection supervisor Erika Jensen. "We are open 24 hours a day
7 days a week."
She says that can lead to secondary trauma, stress, and possibly burnout.
Erika and the county are working hard to prevent for their employees.
"Support staff when they express a need to have consultation," said Jensen. "Things like podcasts or mindfulness, meditation activities that they can use."
The World Health Organization recognizes burnout as an official medical diagnosis.
According to WHO, burnout has three aspects:
- Increased mental distance from one's job
- Reduced Professional efficacy.
"I think it's a really important thing that they've done this. I think that provides a foothold to begin the conversation about the workplace. What we can do to help," said Dr. Mark Linzer at Hennepin Healthcare. "Raises an important question. Now that we have a diagnosis, what can we do?"
Health experts say you can protect yourself from burnout by recognizing the symptoms, taking time off work and if it gets too bad, consider changing jobs.