MINNEAPOLIS — As of early Monday morning, 911 service has been restored to all of Hennepin County.
In a press release, the county said that a problem at CenturyLink caused some landlines to be unable to reach 911 operators. HCSO Emergency Communications has conducted several test calls successfully to confirm that the system is working as of Monday morning.
According to a statement from CenturyLink, the Minneapolis Police Department received incorrect information about an outage from the Minneapolis Emergency Communications Center (MECC) where an alarm designed to update the status of the system was misinterpreted by an employee as an outage. There was no disruption in 911 service in Minneapolis.