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Verizon customers were unable to call 911 in Minneapolis, Brooklyn Center Monday morning

The issue was resolved late Monday morning, according to a spokesperson with Verizon.

MINNEAPOLIS — Officials say the issue involving Verizon wireless customers throughout the Twin Cities not being able to use 911 for emergencies has been resolved.

According to a spokesperson with Verizon, the issue was resolved just before noon after customers were unable to call 911 for several hours Monday morning. It's unclear all the areas that were impacted, but both Minneapolis Police and Brooklyn Center Police posted on social media alternate numbers to call for emergencies.

Verizon shared a statement with KARE 11 insisting that the provider takes customer safety "very seriously," adding that wireless customers in and around Minneapolis and St. Paul were still able to dial and connect to 911 services.  

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